To Whom It May Concern, I just want to let you know that my representative at your company, Stacy McAdams, is a great person. She is always willing to help me with whatever I need done. She reminds me of specials that I might forget to take advantage … Continue reading
Hello frozen people in Pennsylvania! Just a brief note to let you know that Tori WOWED us . . . again! It is the same old story. We get in hot water and Tori comes to the rescue with ice cubes and her soothing, yet enthusiastic demeanor. … Continue reading
Hi Kathy We wanted to reach out (again) about how wonderful Tori is. She goes above and beyond for us on a weekly basis and we have discussed more than once how we wish we could clone her and send her to the other companies we work … Continue reading
Just a HUGE thank you to PBK! I had a small issue with the quality of a couple items I recently purchased. I called to discuss options and was treated like a total rock star! The young lady bent over backwards to make sure I was happy and … Continue reading
I drive to Lancaster from Rochester NY twice a year to shop and go to Cash and Carry at Oaks Pa. I must tell you your staff at your wholesale store location were amazing. Professional, helpful, busy filling empty spots with product, friendly, funny… I cannot say enough good things … Continue reading
Dear Kathy, We would like to take this opportunity to WOW the WHOLE PBK bunch! We cannot tell you how blessed we feel to be a part of your team! Everyone at the show was welcoming, helpful and kind. It is so great to put a face … Continue reading
Dearest Kathy – I’ve been meaning to write you for a while now, but having had yet another wonderful exchange with my very devoted sales rep Kaylin, bright and early this Monday morning, I felt the need well enough to take a moment, sit down & express … Continue reading
Dear Kathy, Just a quick note to tell you that Janet is a wonderful Customer Service Rep. It was wonderful to talk with her and resolve our damage claim so quickly. A breathe of fresh air first thing on this Friday morning. Thank you, we are enjoying … Continue reading
Good Afternoon, I wanted to let you know about two valuable employees. Aaron has been so helpful, quick to respond, intelligent and a very nice man. I enjoy doing business with him. Teresa (not sure of her last name) works at the warehouse in Lancaster. My husband … Continue reading
Your whole team is comprised of such wonderful delightful upbeat people; it’s always a pleasure to call. Thank you for cultivating such a culture of joy. Best Always, Laura Havlek Sign of the Bear Kitchenware … Continue reading