Did you know that whenever Kathy goes through a fast food drive-thru, she always pays for the car behind her? Recently, the window clerk at a local McDonalds shared with her that the day prior, ten people continued to “pay it forward” after she started the fun! … Continue reading
Working on wonderful, or “WOW” service is always top of mind for every interaction with our customers. It starts from the second we pick up the phone. Customers delight in our greeting which announces “It’s a great day at PBK”. The secret behind this simple greeting is … Continue reading
What was your favorite vacation that you have ever been on? This spring Annarose, Ben, and I went on a two week trip to South Africa. It truly was an amazing experience! I have never been gone from PBK for a two week period of time since I … Continue reading
This strawberry trifle recipe tastes as impressive as it looks and is super easy to put together. If you’re feeling extra patriotic, you can even add blueberries to the mix to make it a decorative red white and blue centerpiece. Ingredients: 1 cup cold milk 8 oz. … Continue reading
Dear Kathy, We would like to take this opportunity to WOW the WHOLE PBK bunch! We cannot tell you how blessed we feel to be a part of your team! Everyone at the show was welcoming, helpful and kind. It is so great to put a face … Continue reading