Dearest Kathy – I’ve been meaning to write you for a while now, but having had yet another wonderful exchange with my very devoted sales rep Kaylin, bright and early this Monday morning, I felt the need well enough to take a moment, sit down & express … Continue reading
Dear Kathy, Just a quick note to tell you that Janet is a wonderful Customer Service Rep. It was wonderful to talk with her and resolve our damage claim so quickly. A breathe of fresh air first thing on this Friday morning. Thank you, we are enjoying … Continue reading
As competition rises in the retail world, how do you keep your customers coming back? As a wholesale company, we ask ourselves this every day. We have some tips and tricks that we use that can easily be incorporated into your own businesses. It is more than … Continue reading
Good Afternoon, I wanted to let you know about two valuable employees. Aaron has been so helpful, quick to respond, intelligent and a very nice man. I enjoy doing business with him. Teresa (not sure of her last name) works at the warehouse in Lancaster. My husband … Continue reading
Your whole team is comprised of such wonderful delightful upbeat people; it’s always a pleasure to call. Thank you for cultivating such a culture of joy. Best Always, Laura Havlek Sign of the Bear Kitchenware … Continue reading
Here are four great practices you should consider establishing for yourself in the discipline of bookkeeping. This will help to ensure that you provide the service your business needs while evaluating the health of your business. Make a firm commitment to do your bookkeeping in a timely … Continue reading
Kaylin has been my personal sales manager for several years. She has been absolutely wonderful. My store is located in a part of Pennsylvania that has been hit very hard with the recession. Many people have lost jobs and the per capita income here is quite low. … Continue reading
Isn’t it fun to receive packages? We hope that you look forward to seeing your PBK products, especially the new arrivals! Your customers will LOVE the new canvas bags!! But as much fun as it is to open all those packages, there are important business details that … Continue reading
Time and again Aaron is AWESOME and upbeat and FANTASTIC and SO CHEERFUL even at 5PM or AFTER, he always makes us feel important, always has helpful steering, makes sure we are on top of item flow and paperwork, and fixes — and coaches us — through … Continue reading
Celebrate Valentine’s Day, love and your customers’ health by throwing a month-long celebration of wellness. If you usually serve chocolate goodies for your guests, attach heart-shaped balloons to a basket of shiny red apples for a quick snack. How many steps does it take to completely walk … Continue reading